Privacy Policy
What Dosho collects, why, and the choices you have about it — written to be read, not skimmed past.
01 Who we are
Dosho is a video calling and messaging platform where verified creators set their own rates for conversation, and members pay for those conversations using an in-app coin balance. This policy covers the Dosho iOS app and any backend services it connects to.
Dosho is operated by Sapplanta. Questions about this policy can be sent to sapplantabusiness@gmail.com.
02 What we collect
We collect only what's needed to run the parts of the app you actually use.
| Category | Examples | Why |
|---|---|---|
| Account | Email, password (hashed), display name, date of birth | Sign-in, and confirming you meet the 18+ age floor |
| Profile | Photos, bio, creator rates, preferences | Shown to other users as part of discovery and messaging |
| Messages & calls | Message text, timestamps, call duration and billing minutes | Delivering conversations and calculating charges |
| Wallet | Coin balance, transaction history, purchase records | Keeping your balance accurate and auditable |
| Verification | Government ID photo, selfie, date of birth | Confirming creator identity and age before payout eligibility — see §3 |
| Device & usage | Device type, OS version, crash logs, app events | Keeping the app working and fixing bugs |
03 Age & identity verification
Anyone creating a creator profile goes through identity verification: a government-issued photo ID and a live selfie, both checked against your stated date of birth. This exists to keep the 18+ floor real, not just a checkbox.
04 Payments & coins
Members buy coins to message and call creators; creators earn a share of what's spent and can request a payout. Dosho does not store your full card or mobile-money credentials — payment processing is handled by our payment provider, and Dosho only retains the transaction outcome (amount, coin quantity, status) needed to keep your wallet accurate.
05 Camera, photos & microphone
The app requests device permissions only where a feature genuinely needs them:
- Camera — capturing your verification selfie/ID, and for live video calls.
- Photo library — choosing profile photos or ID images, and saving media you've chosen to download.
- Microphone — audio during voice and video calls.
You can review or revoke any of these anytime in your device's Settings app. Revoking a permission simply disables the feature that depends on it.
07 Retention & deletion
We keep account and transaction data for as long as your account is active, plus a limited period afterward for legal, tax, and fraud-prevention purposes. Verification documents are retained only as long as needed to confirm eligibility and are deleted on a routine schedule once no longer required. You can request full account deletion at any time — see §8.
08 Your rights
You can ask us to:
- Send you a copy of the personal data we hold about you.
- Correct information that's inaccurate.
- Delete your account and associated personal data, subject to records we're legally required to retain.
Reach us at sapplantabusiness@gmail.com for any of the above — we'll confirm receipt within a few business days.
09 Security
Passwords are stored hashed, never in plain text. Sensitive fields — verification documents, payment tokens — are encrypted in transit and at rest. No system is unbreakable; if we ever learn of a breach affecting your data, we'll notify you directly.
10 Age restriction
Dosho is strictly 18 and older. We do not knowingly collect data from anyone under 18. If we become aware that an underage user has created an account, it will be removed along with associated data.
11 Changes to this policy
If this policy changes materially, we'll update the effective date above and, where the change is significant, notify you in-app before it takes effect.
12 Contact
Questions, requests, or concerns about your data: